**Product Information**
- Product Name: KOLON SPORTS Unisex Mesh Panel Cap Paper Press QEREX25837BLK
- Seller Classification: Hiking/Outdoor > Hiking Accessories/Backpacks > Hiking Hats
- Model Name:
- Brand: KOLON SPORTS
- Manufacturer: KOLON SPORTS
- Origin: Vietnam
- Material: Refer to product details
- Color: Charcoal
- Detailed Description:
Refer to product details for washing and handling instructions.
**Option Information**
- Black / XXX
**Additional Information**
- Product Guide
**KOLON SPORT**
Your Best to Nature
Communing with Nature, Introspection - KOLON SPORTS
KOLON SPORT was established in 1973 to enjoy adventure and challenge in nature, making it a leading outdoor brand in South Korea that offers joy in harmony with nature.
**Important Pre-Purchase Information**
- **Shipping and Dispatch**
- Delivery within 1-2 days (business days) after payment completion (delay possible during high volume).
- Same-day dispatch for orders placed by 3 PM.
- **Shipping Information**
- Shipping is handled by the official partner company INFX from the KOLON SPORTS department store products.
**Exchange/Refund for Online Purchase Products**
- Products purchased online cannot be exchanged/refunded at offline stores.
- Items with damaged packaging, such as shoe boxes or pouches, cannot be exchanged or refunded.
- Products without tags attached are considered discount items and cannot be returned for free unless defective.
- When department store products are shipped, a real packaging video will be sent via KakaoTalk through "Yosu Mun International."
**INFIX (Selling Company) Customer Center**
- Phone: 02-336-9256
- Operating Hours: 10:00 AM - 5:00 PM (Closed on Saturdays and Holidays)
**Essential Notices**
- Automatic Order Cancellation: Orders placed through abnormal distribution channels may be canceled.
- Copyright Protection: Unauthorized use and editing of trademarks, designs, and images may result in legal liability.
**Shipping Information**
- **Delivery Period:** Average of 1-3 days after payment completion (excluding holidays).
- **Delivery Area:** Nationwide delivery available (additional charges for Jeju and remote areas).
- **Standard Shipping Fee:** Free shipping for orders over 30,000 won, otherwise 3,000 won.
**Exchange and Return**
- Set items must be sent back with all components to be processed for exchange/refund.
- Application Period: Must be submitted to the retailer within 7 days of receipt of the item.
- Shipping Cost Responsibility: Customer bears the cost for simple change of mind (round trip or one way), excluding delivery accidents or product defects.
- No exchanges for size or color (exchange and refund will be processed after product arrival and inspection).
- In-store exchanges are not allowed (only via online retailers).
**Repair Information**
- Repairs due to product defects are excluded; alteration costs (length adjustment, design changes, etc.) are customer responsibility.
- Return Address: 359 Seondong-ri, Choweol-eup, Gwangju, Gyeonggi-do, Yosu Mun International 7 Center INFIX (Korea Post).
**Reasons for Exchange/Return Unavailability**
- If 7 days have passed since receipt of the product.
- If there are signs of use or damage to the product TAG, label, or packaging.
- If repaired or washed (repair costs are the customer's responsibility unless defective).
- If the resale value has significantly decreased due to time elapsed.
**KOLON INDUSTRY, INC. FNC Division**
**Additional Product Images**
- Click on the image to enlarge.
**Shinsegae Department Store Exchange/Return Information**
- Average delivery period is 3-5 days (excluding weekends and holidays).
- May vary depending on product characteristics (custom-made, large appliances, etc.).
- All exchanges and returns can only be done through online purchase points. Washing methods and handling precautions See product details
To request a return or exchange, please note that it is mandatory to provide a video of the unpacking of the package.
No-delivery refund
